FAQ

Do you ship nationwide in South Africa?

Yes — we deliver countrywide via courier, with free shipping on orders over R1,000.

How long does delivery take?

Typically 2–5 business days for major centres, 3–7 for outlying areas.

Are your products cruelty-free?

Yes, all Opulence Skincare products are cruelty-free and never tested on animals.

What's your returns policy?

Unopened products can be returned within 30 days for a full refund. See our Returns page for details.

Is retinol safe for sensitive skin?

Our retinol concentration is formulated to be gentle for regular use, but we always recommend a patch test first, especially if you have sensitive skin.